Privacy policy


1. All prices quoted on this website are in Canadian dollars.

Terms and Conditions

1. By providing your personal information to us, you agree to our policies as outlined in this Terms and Conditions section.

2. All orders made online shall be paid by credit card via our website at the time the purchase is made. All items ordered online shall be picked up at the Copa Cafe restaurant premises chosen by the customer at the time of the order. Please allow for at least 20 minutes for the order to be prepared.

3. All payments on orders made online are non-refundable. However, if you are not completely satisfiedwith your order and did not consume a significant portion of your order, please contact Copa Cafe
locations where your meal was purchased immediately. Any refund, credit, or replacement decisionsshall be made at the discretion of Copa Cafe store locations where the order was purchased.

4. All material on this website are copyrighted and belong to Copa Cafe. No part of this web site may be reproduced, published, distributed, displayed, performed, copied or stored for public or private use in
any information retrieval system, or transmitted in any form by any mechanical, photographic or electronic process, including electronically or digitally on the Internet or World Wide Web, or over any network, or local area network, without written permission of Copa Cafe .

5. Our website contains links to other sites not maintained by Copa Cafe. These links are provided as a service to users and are not sponsored by or affiliated with this web site or Copa Cafe and may not be governed by our policies.


Privacy Policy

1. Personal information that we (Copa Cafe ,, and collect from you may include your first name, last name, email address, telephone, password for account creation purposes, address, and payment information for the sole purpose of processing your order and receiving payment of the same. By providing us with your personal information, you consent to our collection, use and disclosure of that information as described in this Privacy Policy. If you do not want your personal information to be collected, used or disclosed in this manner, please do not submit your personal information to us.

2. Copa Cafe (including and does not and will not give or sell any personal information that you provide to us to any third parties except with your prior permission, as disclosed in this policy, as may be permitted or required by law.

3. Copa Cafe (including and may use your personal information for contacting you about products and services, special offers and upcoming promotions from our affiliates and merchants you have visited, and other marketing partners of interest that we think may be of interest to you for the purposes of marketing.

4. Any personal information that you provide to us will only be retained in accordance with this policy only for as long as may be necessary or relevant for the purpose of collection or as may be required or permitted by law, after which time it will be destroyed or made anonymous unless you further consent to its continued retention. Personal information will be stored if a user creates an account, for the purposes of accessing a customer's order history, and to provide the customer with the best service. This personal data is obtained strictly for business purposes in order to provide the best customer service, and Copa Cafe, and their affiliates will take reasonable steps to protect this personal information in accordance with this privacy policy and applicable law.


5. If you voluntarily provide us with comments on your experiences at Copa Cafe via the "Contact Us" section of our website, we may forward any personal information that you provide to us to the relevant restaurant and that restaurant or ourselves may use that information in order to respond to, keep a record of, or administer and make known within Copa Cafe, and its franchises of your comments and/or inquiries.

6. Copa Cafe cannot guarantee the confidentiality or security of any information sent by you to us via the website. Copa Cafe's website does not use cookies or automatically collect personal information from any visitors.


1. Copa Cafe reserve the right to modify or supplement the above policies at any time. If a material change to the Terms and Conditions or the Privacy Policy is made, Copa Cafe will post a notice on its website notifying all customers of such change. Should you have any suggestions or concerns regarding any of our policies or any changes to any of our policies, please contact us via the "Contact Us" section of our website.

2. This policy is governed by the laws of the Province of British Columbia and the laws of Canada applicable therein.

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